Privacy Policy
True Horizon ("we," "us," or "our") values your privacy. This Privacy Policy explains how we handle the information you provide while using our platform, website, and services (collectively, the “Platform”). By accessing or using the Platform, you agree to this policy.
1. Introduction We Collect
We collect information that you or your team directly enter into the Platform, including contact details, property data, transaction notes, task information, and any files or messages related to your work. We do not collect information you do not choose to provide.
2. How We Use Your Information
We store your information securely within our system for your organization’s use only. Your data is used solely to operate the Platform, support your account, and deliver features as intended—such as task assignments, reporting, and communication.
- We do not sell your information.
- We do not use your information for advertising.
- We do not access your information for any reason unrelated to platform functionality or support.
3. When Information Is Shared
We only share your data in the following limited cases:
- With service providers or partners you interact with via the Platform (such as lenders, banks, or asset managers you are working with)
- When required by law or to comply with a valid legal request
- If you give us permission or take an action that directly involves a third party (e.g., submitting data to a lender through the Platform)
4. Data Security
We implement standard industry safeguards to protect your information and limit access to authorized users only. However, no digital platform is 100% secure, and we cannot guarantee absolute protection.
5. Data Access and Control
All data you upload to the Platform remains accessible to you and your authorized users. If you need assistance with correcting or removing information, please contact us at info@truehorizonhomes.com.
6. Cookies and Tracking
We may use cookies or simple tracking technologies to improve performance and monitor basic usage (e.g., log-in sessions or platform reliability). We do not track users across other websites, sell tracking data, or use cookies for advertising purposes.
7. Children’s Privacy
This Platform is intended for professional use only and not for individuals under 18. We do not knowingly collect information from minors.
8. Changes to This Policy
If this Privacy Policy changes, we will update the “Effective Date” above. Continued use of the Platform after changes means you accept the updated policy.
9. Contact Us
If you have questions or need support, contact us.
True Horizon8206 Louisiana Blvd NE, Suite #6202
Albuquerque, NM 87113
Phone: (888)-796-0220
Email: info@truehorizonhomes.com